IT Helpdesk Intern

We are excited to announce another internship opportunity opening in “ATL Tech” and would like to welcome an on-board talented, creative “IT Helpdesk Intern” with a permanent employment offer after three months internship program. Essential Duties Performs service desk functions, responds to ticket inquiries, records, documents, and troubleshoots customer issues. Performs duties associated with setup, configuration, and installation of system software products and peripheral equipment. Programs and troubleshoots computer software and hardware. Identifies, logs, and resolves problems Performs all other related duties as assigned. Qualifications Excellent written and oral communication skills and experience with superior attention to detail. A sincere interest in the IT/Technology field and technical knowledge Willing to learn, study and train Basic understanding of computer systems, mobile devices, and other tech products