Product Specialist(internship)

Star group is an innovative and dynamically developing holding that unites companies from different fields. Responsibilities: Track and manage internal application development or systems infrastructure change requests, Assist in onboarding and provide ongoing support with other team members to effectively and efficiently solve users’ issues provide ongoing support; Serve as a liaison between the customer and the software development team to resolve issues; Handle incoming requests from administrative customers, as well as their, end-users in a professional, prompt and thorough manner; Troubleshooting system problems and diagnosing and solving hardware or software faults.   Requirements · Familiar with emerging digital trends and their opportunities; · Excellent verbal and written communications skills with proven ability to speak confidently and professionally; · Passionate about working with technology;